Man on PhoneWV HEAT Hospitality Supervisor Training

is loaded with “need-to-know” information for supervisors regarding how they should carry out their responsibilities to management as well as to their employees. This “hands-on” training series assists supervisors to:

  • Meet management’s objectives for productivity and guest service
  • Gain the respect, trust, and support of the people who work for them

As an employer, you have the opportunity to custom design the course to fit your organization’s needs from a total of ten available modules.

 

How is WV HEAT Hospitality Supervisor Training Delivered?

WV HEAT Hospitality Supervisor Training is presented by our in-house, professional trainers using video, group discussion, problem solution development, role-playing activities, and a series of workbooks/resource materials.   Each Supervisor Training package has been designed in a modular format so you can select only the areas in which you feel your supervisors will benefit.   Each module is delivered in approximately four hours.

What WV HEAT Hospitality Supervisor Training Module Options Are Available?

  • You as a Supervisor
  • Conducting Orientation and Training
  • Leadership
  • Handling Problems and Conflict
  • Motivation and Team Building
  • Staffing and Scheduling
  • Improving Employee Performance
  • Improving Communications
  • Time Management

Please call WV HEAT at 304-558-3896 or send us and email today for expanded descriptions of each Hospitality Supervisor Training Module!

 

How Much Does WV HEAT Hospitality Supervisor Training Cost?

Each WV HEAT Hospitality Supervisor Training module is available for a registration fee of $300/class with a maximum of 15 people per class.

 

 




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West Virginia Office of Hospitality Education and Training
1900 Kanawha Blvd East
Building 6, Room 243
Charleston, WV 25305
Telephone: 304-558-3896
Fax: 304-558-9062

 

 

West Virginia Department of Education